All guaranteed reservations (credit card or
advance deposit) that need to be cancelled or
changed must be done 24hrs in advance of 4 P.M.
hotel time of date of arrival. If any cancellations
or changes are done after the 24 hr. deadline
then the guest will be charged one night’s
rate plus taxes and fees. Any guest that does
not show will automatically be billed for 1
nights stay.
All non-guaranteed reservations
would be released at 4:00 p.m.
GROUP CANCELLATION POLICY:
Rooms not confirmed with payment information
will be released 7 days prior to event. All reservations
will be charged at 4:00 p.m. day of arrival. Reservations
not cancelled 48 hours prior to checkin will be
charged 1 day penalty. No exceptions. |